Refund Policy

Thank you for shopping with us. We take great pride in our products, which are meticulously crafted to order. As such, we have established the following refund policy to ensure clarity and fairness for all our customers: 

 

1. **Custom Orders**: All orders are made to order, tailored specifically to your specifications. This unique approach allows us to provide you with high-quality items that meet your exact needs.

 

2. **No Refunds**: Once an order is placed and has progressed to the processing stage, it is considered final. Therefore, we regret to inform you that we cannot offer refunds or cancellations on any orders.

 

3. **Defective or Damaged Items**: In the unlikely event that you receive a defective or damaged product, please contact us within 7 days of receipt. We will work with you to resolve the issue promptly.

 

4. **Customer Satisfaction**: We are committed to ensuring your satisfaction. If you have any questions or concerns regarding your order, please do not hesitate to reach out to our customer service team.

 

Thank you for your understanding and support.